Reducing Out-of-Stocks and Elevating Guest Experiences at Wakefern Food Corp.
To further elevate its guests’ experiences, Wakefern Food Corp., the largest retailer-owned supermarket cooperative in the U.S., has expanded Simbe’s Store Intelligence™ platform across its network. After a successful proof of value for inventory tracking with Tally, the world’s first autonomous, item-scanning robot, Wakefern extended the technology to Inserra Supermarkets’ 23 ShopRite stores and ShopRite Supermarkets, Inc. (SRS), which operates 37 ShopRite locations in New York and New Jersey.
Improving In-Stock Position by 50%
Both SRS and Inserra Supermarkets deployed Tally across all their stores, creating a consistent standard of well-stocked aisles and reliable product availability for their shoppers.
With Tally, SRS reduced out-of-stock items by 50%, improving inventory management and enabling associates to stay more focused on the guest experience.
Delivering Measurable Benefits Across the Business
Wakefern’s initial goal was to optimize inventory and enable associates to spend more time engaging with customers. The continued success and expansion of Simbe’s Store Intelligence™ platform underscores its value, including:
Better In-Stock Position
Near real-time data helps ensure products remain available on shelves.
Prioritized Task Lists
Keeps store teams focused on high-impact deliverables
Improved Store Management
Daily reports and insights streamline operations
More Fulfilled Store Teams
Tally empowers teams to work more effectively.
Enhanced Shopper Experiences
Consistent stock levels drive customer loyalty
Continual Improvement
Positions Wakefern as a market leader.
“Our team loves that Tally allows them to be more effective and focus more directly on caring for our customers. We have thousands of products across our aisles, and Tally helps us make sure we are staying in stock on the items our customers want.”
Jim Dorey
President & COO
“Tally has helped my team reduce our OOS rate by 50% in one of our highest volume stores by providing prioritized pick lists for every category. With the challenges of everyday operations and the shortage of personnel in the labor force, this is the first time we have been able to cover every aisle every day.”
Nick DeSetto
Manager of Shrink Analytics and Inventory Control
“The reports and information our store teams receive daily really helps them better manage the store.”
Michael Schoendorf
Vice President of Operations at SRS
“The process was very easy, Tally was brought into the store, she was plugged in, and then she went on her own. We really didn’t have to do anything ourselves.”
Rob Wilson
Store Manager Inserra SuperMarkets, Inc.
Empowering Store Teams to Focus on What Matters
By providing real-time data and automating routine tasks, Tally makes it easier and more enjoyable for store teams to do their jobs and focus on what matters most - serving customers.